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News and Information
We have created and collected a large number of links, papers, templates and processes
that you will find valuable throughout the life of your projects. Most of this material is
distributed to the attendees of our seminars and is published here for their convenience.
If you wish to understand the complete context of these items, contact us about scheduling
one or more of our seminars for your organization. Please review the Copyright Notice at
the bottom of this document before you extract any of this information.
SUGGESTED LINKS: Everyone has their favorite sites on the web. Here are a
few that we reference during our seminars.
BOOKS AND RESOURCES
Without question, the most popular online bookstore in the world. So
why am I listing them and not all the other on-line books stores? I
find this site especially useful when I am looking for an out-of-print book
or a very expensive book at reduced prices. Amazon has networked
thousands of used book stores together to provide this service. I have
never been burned by purchasing in this manner. I get quality copies
of used books (most of them have never been opened), find obscure titles and
pay less. What is not to like about that?
Dorset House - Many of the
books we reference in our seminars are published by this small, but very significant
organization. If you are a systems or software engineering
professional, you need to know about Dorset House. The roots of this
company trace back to the once famous Yourdon Press. They have
continued the tradition of forward-thinking text and leading authors.
Many of the books in my library were published here.Executive Book Summaries
- Don't have time to read? Having a hard time keeping up with all the new business
ideas that are floating through the bookstore? Not sure where your career is
heading? Well, don't worry, Bunky! These people can help you out. For a
small subscription fee, this organization will send you a nice little monthly packet with
short summaries (usually seven pages each) of three or four current business books along
with some really short recaps of a few other recent publishings.
SOCIETIES AND ORGANIZATIONS
- IEEE Computer Society - This is
the ultimate location for technology and software standards.
- International Institute of Business
Analysts (IIBA)- This is a relatively new organization. It
appears to be modeled on PMI with the intent to formalize and legitimize the
role of Business Analysts. They are currently creating a Body of
Knowledge known as the BABOK. Must work remains to be done. The
BABOK is in draft form and may be downloaded as a PDF from their website.
- Project Management Institute (PMI) -
This is the most popular Project Management site on the web. Of particular value you
will find a list of available books and resources offered by PMI, local chapter profiles
and information on the Project Management Professional (PMP) certification program. I am a member of
the Tulsa Chapter.
- Software Engineering Institute
(SEI) - Carnegie Mellon University began a project several years back to identify the
various levels of maturity achieved by software development organizations. From that
work, they created the Capability Maturity Model (CMM). This material, along with
their newer models, provides a nice blueprint for where you are taking your
organization. You will find that SEI has made much of their information available
for download. Go to their Home Page to get a complete list. This will link you
directly to a very good overview of the CMM
that you can
download in PDF format. It is also possible to read the entire text
of the original Watts Humphrey book online. SEI created CMMi as an
update to the original version. They offer a PDF that
standard to the original model.
FUN PLACES TO GO
Tryon's Home Page - By the way, this ISN'T me! It may be that I
have an evil twin out there (or maybe I'm the evil one). This Chuck Tryon is also a
techie and a big fan of J.R.R. Tolkien. At least I'll never forget this guys
- Despair.com - If
you suffer from a touch of cynicism over corporate slogans and ill-planned initiatives,
check out this website. This is the company who enjoys poking a little fun at the
"success" posters. Now Despair founder Dr. E. L. Kersten has
published his decidedly uninspiring book, "The
Art of Demotivation."
(Think twice before ordering the "Chairman Edition!") If this isn't
enough cynicism for you, check out the
video excerpts from the book.
DVD coming in the fall.
- Static Cling Presentation Sheets - In several of my seminars, I use a
type of sheet that uses dry-erase markers on a material that "sticks" to
almost any surface. This product allows you to create a portable white
board almost anywhere. One of the sources for this product is Nashua
Corporation and their
Static Cling Presentation Sheets. You will likely need to use an
office supply company to actually order the product. I have also seen
similar products produced under the name of Static Images or "static cling
- TED Conferences - During several of
my seminars, I mention this website. It is a MUST for people who have
an eye to the future. My original fascination was with the Minority
Report-styled interface introduced by Jeff Han of NYU. He demoed a
simple, inexpensive, multi-touch interface that has the potential to make
keyboards and a mouse obsolete. You can see his most recent efforts at
Perceptive Pixel. You
will also find links to his original TED presentation on that site.
More recently, at TED 2008, Johnny Lee unveiled his inexpensive way of
creating an interactive whiteboard using a Wii controller. You may
view his presentation at
then visit his private website
to download software to replicate his work. I have one word for this
ARTICLES AND POSITION PAPERS: To help explain the
basis for many of the processes we present in our seminars, we offer a growing collection
of papers published on the web along with some of our position papers. More are on
Bridging the Knowledge Gap
(Chuck Tryon) - Organizations of all sizes and types recognize the value of
Knowledge Management but are struggling in efforts to make it a tangible
practice. Chuck Tryon, in association with Dr. Suliman Hawamdeh, have
created a Knowledge Retention Policy to help bridge the looming gaps in
organizational knowledge and also help bridge the gap from KM concept to KM
Part One of this paper discusses the case for a Knowledge Retention
Policy (KRP) while
describes the content of the KRP along with a real world example of how it
Building Your Company's Vision (James Collins and Jerry Porras)
- In the Managing Single-Time Efforts, we spend considerable time talking
about the five questions that should be asked to define Project Goals.
In that class, and in the Reengineering Business Processes seminar, I draw a
distinction between Project Goals, system goals and enterprise-level goals.
The authors of "Built to Last" published this article on company goals in
the Harvard Business Review. Read all about BHAGs (Big, Hairy,
@ The Speed of Thought (Bill Gates) - The Microsoft CEO published his 12 new
rules for the digital age in a book by this title. Whatever you think of Gates, he
is no dummy. Time Magazine published this book excerpt in their March 22, 1999
issue. The book makes numerous solid observations. Time then points out in a
sidebar that Gates doesn't seem to always listen to his own advice. How human!
Got Guts? (David
H. Freedman) - In an interview published in the March 1999 issue of Inc. Magazine, former
Chrysler vice-chairman Bob Lutz talks about what it takes to run a successful, modern
organization. This material is extracted from his new book Guts: The Seven Laws
of Business That Made Chrysler the World's Hottest Car Company.
This online version of the interview has numerous insights like "It's much
more difficult to make an orderly company behave more creatively than it is
to take a creative company and make it more orderly." This make for
Diane Hayes (former Tulsa PMI Chapter president) was
awarded the 1999 Student Paper of the
Year by the Project Management Institute. Her paper contrasts the
Project Charter template
offered by Tryon and Associates to other project agreements she
found. Her paper was published in the March 2000 edition of the Project Management
Journal. It is available here with Diane's permission. Our paper
SO, WHAT'S YOUR
CHARTER? explains our views on this very important project agreement.
Structured Analysis Your Foundation For Managing Requirements (Chuck Tryon) -
Tired of undocumented software products, many are searching for a way to define business
requirements and then use those specifications as a anchor to a Requirements Modeling
strategy. This paper shows how Structured Systems Analysis provides the techniques,
approach and deliverables to capture business processes and then transition those pure
business needs into design and product requirements.
Team Plans (Watts Humphrey) - This paper describes a planning
philosophy that is very similar to what we present in our seminars and is
excellent reading. Watts Humphrey is the author of the original
Capability Maturity Model published by the Software Engineering Institute.
Business Requirements: Defining "Essential" Policies and Rules"
(Chuck Tryon) - Business organizations across the country are wrestling with how to define
Business Requirements for their business processes. These companies recognize that
these views must be both detailed and solution neutral. How to actually accomplish
this goal, however, is a serious challenge and requires more than trivial thought.
Beginning in the early 1970, Structured Systems Analysis has provided some of the most
useful and utilized tools and methods for collecting and refining Business Requirements in
easy to use models. Current application has shown that the most significant
component of the Structured Specification is the concise specification products, or
Mini-Specs, that define Essential Processes that are recognized during Event
Modeling. This paper provides a very clear explanation of the underlying process for
creating Essential Mini-Spec and the value this provides the business. Tryon and
Associates offers a very comprehensive seminar series
on Structured Systems Analysis.
Project Management (Chuck Tryon) - Project Management is changing. This
paper describes the assumptions that support our training curriculum. If you are
struggling with why traditional Project Management techniques aren't working for your
organization, this paper may help you identify the real reasons.
NSDs - During the process modeling courses, I introduce several
alternatives techniques for creating Mini-Specifications to compliment a
Data Flow Diagram. One of the more useful of these, and most
unheralded, is Nassi-Shneiderman Diagrams. You may find very useful
information on this method on
software tool that supports the diagramming method. At the bottom
of the Wikipedia description is a link to a free software download called
(Chuck Tryon) - One of the most significant software development advances in
the area of graphical user interfaces is Object Oriented programming
languages. The use of new languages like Ada, Modula, Smalltalk and now
C++ have also resulted in new design methods. The advances in OO thought
has also caused some confusion about how this new design strategy fits in with
other more established true analysis methods. This paper provides some
background on the discussion and explains why it is still important to define
business requirements free of solution bias before using OO Methods to design
and build the technical product.
Blog - A reader asked InfoWorld writer Bob
Lewis his opinion on sitting for a Project Management Professional (PMP)
certification from the Project Management Institute (PMI). Bob's
response launched an interesting exchange on the topic.
Based Knowledge Management (Chuck Tryon and Dr. Suliman Hawamdeh) -
The loss of vital organizational knowledge is becoming one of the most
significant challenges to modern enterprises. Attempts to solve this
problem in an organization-wide, enterprise study will find little success.
In this paper, the authors propose an alternate track ... using naturally
occurring projects to uncover, refine, retain and share this this critical
Project Management Training: The BIG vs. the Small
Answer (Chuck Tryon) - Are you a little confuse trying to create a meaningful
training strategy for your organization? There are so many options. Which is
right for you? This paper may help.
Service Charters (Chuck Tryon) - Since the mid 1980s, we have worked
on defining and refining a Project Charter document that is used by
thousands of projects in hundreds of organizations. While this
document is intended to launch single-time efforts, we have applied the same
principles to ongoing, repetitive service environments. This paper
provides a vision for a Service Charter.
What's Your Charter? (Chuck Tryon) - Of all the topics we teach in our
seminars, how to create a Project Charter is the most popular and used.
I have captured many of the major points of this presentation in this
informative and fun paper.
The Wow Project (Tom
Peters) - In this May 1999 article for Fast Company Magazine,
Tom Peters declares that all white collar work is "project" work. And
he concludes that you are the projects you work on. He provides some
great hints on how you can make your next project a Wow Project. While
you are there, check out some of the other great articles in this new
HELPFUL INFORMATION: In our seminars, we
reference numerous books and provide helpful reference material. Here are some of
the more popular and requested items. And no, we do not own
stock in Barnes and Noble or Amazon Books. But they do own a piece of us.
Process Modeling Bibliography
- Here is a list of references we provide during our Process
Modeling seminars. Read and enjoy. Some real classics here. Some things
get better with age. I just wish I was one of them.
Project Management Bibliography - A very popular feature of our Project Management seminars is the bibliography we provide
in the back of each manual. It is provided here for your browsing enjoyment.
Management Bibliography -
Beginning in 2010, I began presenting the results of my four years of
targeted research into Knowledge Management. Part of that process was
identifying papers and books that I found useful in gathering my thoughts
and the resulting processes. Here is a list of the most significant
FORMS AND TEMPLATES: In many of
seminars, I recommend a variety of sample templates to assist with various
processes. The PDF versions of these templates are available here to
anyone who finds value in them. I do not restrict nor do I charge a fee
for the use of these templates. You are welcome to use them as is or you
may create something similar for your organization. The only restriction
on this usage is that you do not charge a fee to someone else for the use of my
templates. If you have any questions about this usage, please refer to the
Copyright Notice at the bottom of this page.
Worksheet - In our Project Management Fundamentals session, we
recommend creating a basic worksheet that holds pertinent planning
information. This is one suggestion in PDF format.
- Benefit Worksheet Form - When performing a
cost/benefit evaluation of a project, use a standard benefit list like this one to make
sure all benefits are considered.
Business Case - Before a
project is initiated, it is useful to consider the relative worth of this Candidate
Project with all others in the queue. This template provides a useful way to
document basic project information.
Business Event List
- One of the most significant products that
support the Essential Process Model is the Business Event List. This
document serves as a link to specific Business Event View templates.
Business Event View - This PDF provides a way to create consistent
documents to support the Business Event Modeling taught in the Tryon
Reengineering Business Processes seminar. The graphic is a generic
Event DFD imported from Visio. A Data Dictionary and/or Data Model is
required to capture all data definitions and Business Rules.
- Change Request Form
- This is a sample document for capturing project changes.
Plan - A PDF template for creating a communications portion of
the Base Project Plan described in our seminars.
- Cost Worksheet Form
- When performing a
cost/benefit evaluation of a project, use a standard cost list like this one to make sure
all costs are considered.
Dictionary Template - When creating a Current Physical Model or an
Essential Process Model, it is important to also capture the Data Flows,
Data Elements, Data Groups, Data Stores and even the Terminator definitions
and descriptions. Here is a handy template to get you started.
- Here is a template you may used to document new ideas for potential
projects. If you need help completing the form, this
process was created for the Tulsa Police Department. It may help.
This document is also the basis for our
Proposing New Initiatives
- Issues Log Form
- If you need to collect a
log of issues that may influence your project, here is a sample document.
- Estimate Ballot Form
- Use this form to
capture the estimates from each participant during the Peer-Based Estimating Process.
- Estimate Scenario Form
- It is quite
common to create multiple estimates for the total project or some subset of the
project. This document may be used to document the conditions that support specific
estimates. These conditions may include specific assumptions or constraints, the
skills and number of people assigned to the project or the physical environment for the
Estimate Worksheet Form
- Use this form
to recap the round-by-round results of the Peer-Based Estimating Process.
Design Worksheet - This document may be used to show traceability of
business requirements from the Essential Process Model into a New Physical
Model of External Design.
Managing Organizational Knowledge Templates
- When I completed my book on a project-centric approach to Knowledge
Management, I added several templates at the back. Concerned that the
reduced of the book versions, I offered to post full-sized versions on this
website. As you can tell by browsing this area of my website, I like
templates! While I hope you find these resources useful, please
understand the intent behind the creation of these and other templates you
find here. My intention is to give you an sample, not an absolute
product. Use these documents to help you create something that works
for you and your organization. Use new tools and technologies.
- Project Blitz Documents - If you are
planning to run a Project Blitz to set the preliminary scope of your
project, you may find it helpful to document the
items. This process is taught in the
Business Analysis Fundamentals
Project Charter 2.0 - This is PDF file for the very popular project agreement created by Tryon and
Associates that has been adopted by thousands of individuals
and organizations around the
Project Goals Worksheet - This is worksheet helps you capture the
base information that will become the Project Goals listed in your Project
Charter. There is no specific sequence for identifying the five
elements of a Project Goal. There is a
second worksheet available that provides a more immediate narrative
result that some of my workshop participants like.
Project Schedule - If you are looking for a simple
alternative or supplement document for the traditional bar charts, try this
- Quality Plan -
A PDF template for identifying deliverables that will be used as
control points on the Base Project Plan.
- Risk Plan -
A PDF template for listing the issues that could cause a project to fail
along with the potential actions that should be considered.
- Staff Plan -
A PDF template for identifying the needed skills for a project along with the
eventual staff assignments. This information supports the Base Project
Status Report - Here is a very simple template for team member
Status Reports. I recommend they are created weekly and used by each
team member to explain their situation during a team meeting.
Walkthrough Feedback - When using Structured Walkthroughs as a
quality review process, it is important to provide the presenter with a list
of potential problems found during the session. This simple form has
done the trick for many years.
PROCESSES: We have defined several critical processes that are helpful when
managing a project.
Change Management Process
- Once a
Project Charter has been approved, this process is critical for managing the necessary,
and often unpredictable, shifts and revisions that will be encountered. (11/25/98)
Cost/Benefit Evaluation Process
project conditions change rapidly, it is important to establish an initial financial
projection for the effort, and then reexamine those observations on a regular basis.
Issues Management Process
the life a project, many topics surface that could influence the project and resulting
deliverables. This is a simple process for capturing and tracking these issues. (11/25/98)
Peer-Based Estimating Process
Creating useful estimates is quite challenging when there are significant unknowns or
disagreements over the resources or time required to complete the project. This
estimating process relies on the expert judgment of several participants in a multiple
round process. This approach is a modification of the Wideband Delphi Technique
developed by the Rand Corporation. (4/17/02)
Process Modeling Checklist - During our Process Modeling seminars, I
provide attendees with this general list of work that should be considered
during the project.
Identification Process - The Tryon and Associates
Project Management seminars assume a project has been selected and approved for
initiation. Many organizations, however, seek a process to simply identify candidate
projects and then consider them for approval. This PDF file provides insight to the
tasks necessary to manage the process. Included is a list of criteria that may be
used to identify the significance of a project. (3/25/03)
Project Management Checklist - Many have attempted to identify the
work required to manage a project. Here is my shot. This is based
on the material in my Project Management seminars.
Standard Task List
Definition Process - One of the suggestions that arises from the Project
Management Fundamentals seminar is to capture known, repeatable work processes know as
Standard Task Lists or Standard Operating Procedures. This is a process for
capturing this organizational knowledge. (3/25/03)
This material is the copyright property of Tryon and Associates. You are
invited to use it under the following conditions
- You will use this material to communicate the services offered by Tryon and
- You will not sell this material.
- You will not include it in any materials intended for public distribution without
obtaining permission from Tryon and Associates.
- You will retain our copyright notice and URL (www.TryonAssoc.com) with any materials you
If you wish to include any of this material in your organization's procedure manuals or
methodologies, you must include the following statement on the title page or opening
screen of your document
"Portions of this material are based on copyright property of Tryon
and Associate and may not be reproduced or distributed without their written
permission. Additional information may be obtained at www.TryonAssoc.com
or by calling (918) 455-3300."
Tryon and Associates